Last Updated: November 4, 2026
Products
What does Potatobj sell?
Potatobj offers products across clothing and apparel, including dresses and denim; shoes and footwear; handbags, bags, and accessories; pet products; and home essentials. Product selection may change.
Orders
How can I contact Potatobj about an order?
Email info@potatobj.com or call +1 551-213-9655. Include your order number and checkout email.
How long does order processing take?
Orders are generally processed within 1–3 business days after payment confirmation.
Shipping
Do you offer free shipping?
Free standard shipping is offered on eligible orders shipped within the United States. Available shipping methods and any conditions are shown at checkout.
How long does delivery take?
Order processing generally takes 1–3 business days, transit is estimated at 6–9 business days, and total estimated delivery is 7–12 business days. These are estimates, not guarantees.
How can I track my order?
Tracking information is provided when available after shipment. Carrier updates may take approximately 24–48 hours to appear after the carrier receives the package.
Returns and Refunds
What is the return window?
Eligible returns may generally be requested within 30 days after delivery.
How do I start a return?
Email info@potatobj.com before sending an item back. Include your order number, checkout email, item, and reason. We will confirm instructions and the correct return address.
Who pays return shipping?
Customers pay return shipping for non-quality-related returns. For confirmed damaged, defective, incorrect, or materially different items, Potatobj will cover reasonable return shipping where a return is required or provide an appropriate resolution.
How long does a refund take?
After an eligible return is received, inspected, and approved, we generally process the refund within 4–7 business days. Your bank or payment provider may need additional time to post it.
Payments
Which payment methods are accepted?
The supplied storefront screenshot displays Visa, Mastercard, American Express, Apple Pay, Diners Club, Discover, PayPal, Google Pay, and Shop Pay logos. Actual availability is shown at checkout.
Customer Support
When is customer support available?
Monday–Saturday, 9:00 AM–5:00 PM Eastern Time (ET); Sunday closed.
We generally respond within 1–2 business days.
Contact
Email: info@potatobj.com
Phone: +1 551-213-9655
Address: 52 Arverne Ter, Irvington, NJ 07111, United States