Contact information

Thank you for visiting Potatobj. If you have questions about products, sizing, orders, shipping, tracking, returns, refunds, payments, or our store policies, please contact us.

Customer Support
Email: info@potatobj.com
Phone: +1 551-213-9655
Website: https://potatobj.com
Business Address: 52 Arverne Ter, Irvington, NJ 07111, United States

Customer Support Hours
Monday–Saturday, 9:00 AM–5:00 PM Eastern Time (ET); Sunday closed.
We generally respond within 1–2 business days. Response times may be longer during public holidays, promotions, or periods of unusually high inquiry volume.

For order-related inquiries, please include your order number and the email address used at checkout. For damaged, defective, incorrect, or missing items, include a description and photographs where applicable.

If you need to change or cancel an order, contact us as soon as possible. Changes or cancellations cannot be guaranteed after processing or shipment has begun.

Please contact us and obtain return authorization before sending any item back. The correct return address and instructions will be provided during the return authorization process. The business address above is not automatically the return address.